We successfully completed the PITS Project training sessions!
During 2020 we have given Customer Service Training to more than 80 participants of the PITS Project, Tourist Information Points, promoted by the Barcelona Provincial Council Tourism. In total there have been 9 trainings, one for each region of the province, of which 3 have been face-to-face and 6 in online format, due to the health emergency situation. During 2021 we hope to continue giving the sessions to the new participants of this very interesting project.
The trainings have a high participatory content, with the aim of discovering the best version of themselves and this way strengthening the service to users and clients.